Global Relocations will do everything possible to ensure that your household effects arrive safely at their respective destination; however it is important to highlight that your effects are exposed to risk and therefore it is advisable that you consider the Standard Liability protection we offer you for your goods. Our Standard Liability scheme offers protection to the full destination replacement value of your shipment. Cover commences from receipt of your goods until delivery to residence or store or within 60 days following the vessel’s discharge, whichever is earliest.

Standard Liability protects against loss or damage and commences on our receipt of your written valuation of your goods on the form we provide, and your payment of an additional charge based on the valuation. Standard Liability protection is subject to our Terms and Conditions and these are available on our website, or by post or email on request.

Standard Liability protection covering Owner Packed belongings is available at a rate of 5% of the full destination replacement value as indicated by you on the Valuation Form we provide you with. Failure to include the full replacement value will result in you only being able to recover part of your claim from the insurers.

Standard Liability protection covering goods fully Professionally Packed (generally household removal shipments packed by us), is available at a rate of 3% of the full destination replacement value as indicated by you on the Valuation Form we provide you with. Failure to include the full replacement value will result in you only being able to recover part of your claim from the insurers.

Standard Liability protection is free of any tax surcharge except for UK storage or moves wholly within the EU in which case the prevailing rate of VAT (currently 17.5%) will apply.

Please note that in the event you decline our Standard Liability protection we will rely upon our Terms and Conditions clauses 4.5 and 9.2 (Limited Liability) in the unforeseen event of loss or damage, howsoever caused.

For your own peace of mind, we recommend you protect your goods with our Standard Liability protection.

Please note that jewellery, watches, trinkets, precious stones, money, deeds, securities, stamps, manuscripts or other documents, wines, spirits, and tobacco are not insurable. We are not able to carry animals or foodstuffs of any kind on our service.